Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Paypal or Stripe can be used to handle all major credit cards.

How long will delivery take?

Once an order is placed it will take 2 full business days to reach you.

How secure is shopping in the Online Shop? Is my data protected?

We use industry-class methods to ensure your personal information is protected. Using Paypal, your personal information is secured on their servers.

What exactly happens after ordering?

We recieve an email with your order information, and you recieve a confirmation email. From there we pick, pack, and ship your product to you!

Do I receive an invoice for my order?

Yes! After submitting your order you will receive an email confirming that the order has been received.

Send us an email

matt@chefsmedal.com

This email goes straight to me, Matt, Founder at Chef’s Medal.  I check it everyday, and will certainly get back to you in a timely manner.